I scraped these together from a few sources:
Putting Paperwork Before 'Peoplework:' Task-work is more important than "idle" talk; Relationships don't fit our "deadlines."
- People will never care how much you know until they know how much you care.
The Absence of Affirmation: "I don't have time for thank you notes."
- We wildly underestimate the power of the tiniest personal touch of kindness.
- Organizational researchers have been telling us for years that affirmation motivates people much more than financial incentives.
No Room For Mavericks: "We tried something like that before, and it didn't work."
- "I'm looking for a lot of men with an infinite capacity for not knowing what can’t be done." - Henry Ford
Dictatorship in Decision-making: "I've been doing this a long time, so I know what I'm doing."
- Push decisions down to the lowest level they can be made.
Semi-Delegation: "I'm really the only one who can do this."
- The four questions every follower asks: 1) What am I supposed to do? 2) Will you let me do it? 3) Will you help me when I need it? 4) Will you let me know how I am doing?
- "The best executive is one who has sense enough to pick good men to do what he wants done, and self-restraint enough to keep from meddling with them while they do it." -Theodore Roosevelt
Communication Chaos: "'Values' are pretty automatic, right?"
- Never assume that anyone knows anything!
- Preach the vision to the insiders as much as you do to the outsiders.
Sources:
Top 10 Mistakes Leaders Make - Hans Finzel
21 Qualities of a Leader - Dr. John Maxwell
Leadership Defined - General Alexander Haig & Sharon McGee
I Quit, But Forgot to Tell You - Terri Kabachnick
Presentation to Southwest Purchasing Conference by Karen McGee
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